Sign up to our Mailing List
And be the first to find out about all our latest news and offers
Your Partner for Parts
Commercial, District & Biomass Specialist
Call Us: 01884 253 444
support@loco2heat.co.uk
Next Day Delivery
Available on most orders
Technical Knowledge
Experienced & dedicated staff
Competitive Pricing
To trade & retail customers
Huge Stock Range
1000s of products in stock today
Privacy Policy
LoCO Heat Ltd ("we", “us”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the General Data Protection Regulations 25th May 2018 (the Act), the data controller is LoCO2 Heat
Information we may collect from you
We may collect and process the following data about you:
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our user's browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve Our Site and to deliver a better and more personalised service. They enable us:
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to Our Site.
Please note that our advertisers may also use cookies, over which we have no control.
Where we store and process your personal data
All information you provide to us via email or Our Site is stored on our secure servers.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.
Uses made of this information
We use information held about you in the following ways:
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisements to that target audience.
Disclosure of your information
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at any time at Pyramid House, Tiverton Way, Tiverton Business Park, Tiverton, Devon, EX16 6TG or support@loco2heat.co.uk
Our Site may, from time to time, contain links to and from the websites of our suppliers, partner networks, advertisers, affiliates and other third parties. If you follow a link to any of these websites, please note that these websites should have their own privacy policies and we do not accept any responsibility or liability for these policies or the content or operation of these websites. Please check these policies and the terms of the websites before you submit any personal data to these websites.
Access to information
The Act gives you the right to access certain information held by us about you. Your right of access can be exercised in accordance with the Act. Any access request should be submitted to hello@loco2heat.co.uk.
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page, and, where appropriate, may be notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Pyramid House, 1 Tiverton Way, Tiverton Business Park, Tiverton, Devon, EX16 6TG or support@loco2heat.co.uk.
And be the first to find out about all our latest news and offers